Insurance Coverage
We are fully insured, and we want you to understand how our insurance works. Please read our terms and conditions:
Insurance Coverage Highlights
- Public Liability: $10 million
- Transit Insurance: $20,000
- Transit Insurance Applies: When moving furniture from point A to point B on public roads
- Cash and Jewellery: Not covered (please move them before we start the job)
- Minor Scratches: Not covered; wrap furniture properly to prevent minor damages
- Fragile Items: Not covered; take extra care when packing and moving fragile items
- TV Coverage: Not covered (use original box for packing)
- Current Value Coverage: Insurance only covers the current value of the furniture, not its replacement cost or sentimental value
- Electric Faults: Not covered; only physical damage is covered
- Minor Wall and Floor Scratches: Not covered; our experienced movers will take extra precautions to prevent such damages
Important Notes
- Review and Understand: Review and understand the insurance policy before Booking
- Provide Proof of Value: Provide proof of furniture value (receipts, appraisals)
- Document Furniture Condition: Document furniture condition before moving (photos)
- Report Damages Promptly: Report damages/losses promptly to the insurance provider while the truck is still on your property
- Inform Our Movers: Inform our movers of any damages before they leave
- Responsibility: Once our movers have left, we won’t be responsible for any damages or losses
Remember, insurance protects against significant losses, but taking extra precautions prevents minor damages and ensures proper packing and handling of fragile or valuable items. You can always take extra insurance from an external provider if needed. Contact us today to learn more about our insurance coverage and to request a quote.
